π± New Brunswick Prepaid Cell Users: What the New 9-1-1 Fee Really Means
π Post Date: October 13 2025
Starting July 31 2025, anyone using a prepaid phone plan in New Brunswick (such as Koodo Prepaid, Lucky Mobile, etc.) will see a new monthly 9-1-1 fee of $0.97 added to their payments.
This isn’t coming from the phone companies themselves — it’s a provincial government-mandated charge designed to help fund local 9-1-1 emergency services.
π What’s Actually Changing
Until now, prepaid customers in New Brunswick did not see a separate 9-1-1 fee.
It was either bundled quietly into the plan or not applied at all.
Beginning July 31 2025:
- A $0.97 provincial 9-1-1 fee will appear as its own line on your account.
- The 15 % HST will likely be applied on top of this amount, bringing the total closer to $1.12 per month.
- The charge will repeat monthly on every active prepaid account.
πΈ Before and After
| Period | 9-1-1 Fee | HST | Total Monthly Increase |
| Before July 2025 | $0.00 | $0.00 | $0.00 |
| After July 31 2025 | $0.97 | ≈ $0.15 | ≈ $1.12 |
So, while it’s small, this is effectively a new provincial tax line added to prepaid plans.
π§ Why It Matters
- It applies to all prepaid customers, not just Koodo.
- Many people on fixed or low incomes rely on prepaid service, so every new charge matters.
- Because the province mandates it, all providers operating in New Brunswick will follow suit.
π More Info
Koodo’s official page: https://www.koodomobile.com/en/help/e911-and-t911
Summary:
➡ New Brunswick is introducing a $0.97 monthly 9-1-1 tax on prepaid cell users effective July 31 2025.
➡ With HST, expect to pay roughly $1.12 extra each month.
➡ This is a new provincial fee, not a provider price hike — but it will appear as a new line on your account.

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